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Reference

Troubleshooting

The errors the desk shows, and what to do next.

Could not estimate gas. The burn was priced before the token approval existed, or the source wallet cannot pay gas. Quote again. Approve first, then confirm the bridge. Keep a little of the source gas token in the same wallet.

Insufficient balance. The amount, the 1%, and the network fee together are larger than the token balance. Lower the amount, or use MAX, which reads the balance VOLT can see.

Need gas on this chain. The token balance is fine. The gas token is empty. Bridge a small amount of ETH, POL, or AVAX to that wallet first. On Arc, gas is USDC.

No route. That pair is not live. Polygon and Robinhood do not connect. Flip fails for the same reason. Switch one side to a chain the error names, or to Arc.

Invalid wallet. The other address is incomplete. Paste the full 0x address, or clear the field.

The receive number looks like the number you typed. Wait for the quote. A dash or the same digits means the live rate is not in yet. Do not sign on a guessed figure. ETH must show a converted amount, not the same 0.05.

Activity shows a huge raw number. That was an old row saved in base units. New rows use the token you sent. The burn link is still the source of truth for an old row.

Status says forwarded, and the wallet is still empty. Delivery can lag the status. Open the burn transaction. If it succeeded, give Circle or Relay more time, then check the destination address, including a different wallet if you pasted one.

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  • FAQShort answers before you sign.